When you use our Airmail Service, below is what is included
✔ Tracking ( Including Email notification)
✔ SMS Tracking notification
✔ Signature on Delivery
✔ Order handling time 2 - 4 business days.
✔ Delivery Lead time 10 - 15 business days.
Terms and conditions
*Above estimated delivery dates are for deliveries within the Western Province of Sri Lanka.
*Deliveries to other provinces can be organised at an additional cost.
*Prices are subject to change without notice.
*This service is for customers who shop for Australian products through our 'Shop with AUZ 2 U' Service. For more details click here.
Covid 19 Updates & changes
** Unforeseen circumstances due to COVID-19 have resulted in delays. AUZ 2 U apologises in advance for any inconvenience caused, however we assure you our best efforts will be made to achieve delivery within the 8 to 13 week timeframe.
** We will continue to give you order updates personally, as every shipment is effected in different ways.
** Local deliveries dispatches are back to every Tuesday & Friday.
** If you have any questions, feel free to get in touch with us on our support lines both local and in Australia.
- Limitations : For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions, and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labelling requirements.
- Not all the products listed on AUZ2U are for sale, as AUZ2U is an Australian search engine. Products are subject to export/trade regulations & Availability.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.